Media Server instance is not licensed

[ephilip1]

Avaya Aura Media Server 7.7 Missing License Instance, It can't acquire License through System Manager WebLM License.

[vjheath]

Is this an issue with your collaboratory lab? If so, could you please let us know what lab number you are using? Is this a new issue, or did you notice this the first time you tried to use the AMS?

[mmontgom]

As requested before, what is your lab number?

[ephilip1]

My lab Engagement Development Platform Trial Bundle License consist of Avaya Aura® Media Server Licenses. I want to know how to configure server profile of media server.

[bsantos]

Originally Posted by ephilip1

Avaya Aura Media Server 7.7 Missing License Instance, It can't acquire License through System Manager WebLM License.

Hi all,

I have the same problem.

AMS is on 7.7.0.334
SMGR is on 7.0.1

I have a media server instance installed on weblm under SMGR.

Help would be appreciated.

Regards
Bruno Santos

[blamp1]

Hello,

Was there an answer to this, I am experiencing the same issue.

CM gets it's license ok from SMGR/WebLM, as does session manager.

Media server and AAM don't.

Is there a fix for WebLM on SMGR to sort this issue.

All servers are virtual and on version 7 btw.

Thanks.

[szukalab]

Hello,
it's not for Collabolatory and I don't know your issue details, but there is a know issue on AMS 7.7.0.334, try to install 7.7 FP1 SP1 (7.7.0.359)
https://support.avaya.com/ext/index?page=content&id=SOLN295822&group=UG_ENTITLED _CUSTOMER


I hope it will help.


Regards,

Bartosz