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Old 03-01-2013, 01:01 PM
davis124 davis124 is offline
Join Date: Oct 2011
Location: Omaha, NE
Posts: 50
davis124 has 12 reputation points
Solution Delivered Product Enhancement for all 96xx Phones

Hello Avaya -

I have a product enhancement I would like to see Avaya implement on all 96xx phones.

My group is running into A LOT of 96xx phones with Custom Labels (Where the end user can name the button), and we find ourselves needing to know what the "Real" Feature/Button is when out in the field, not what the customer has labelled it.

We know that Btn-View works on these phones, but that takes up a button on the station form, and with all the other cool features the 96xx phones have we are wondering why this can't be a Hard Feature of the phone (One that does not require a button to be programmed on the station form)?

It's a pain when you are at the customers phone, you need to know what a button really is after they have just labelled it, you don't have access to ASA, and the only option is to default ALL their buttons.
James E. Davis
10 years at Lucent/Avaya as a System Application Specialist
4 years at Avaya as a TIER III Engineer
Now working for UNMC as a System Admin/VoIP Engineer
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