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Old 07-02-2014, 11:47 AM
alindquist alindquist is offline
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Default TMA000056E alarm on SMGR

I am receiving alarm TMA000056E on my SMGR. It is caused by the weblm_legacy certificate expiring in 60 days. Instructions say to go to Manage Elements page, check weblm box and click renew. However when I do I get an error message that states System Manager did not issue that certificate. Does anyone know how to renew this certificate?
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Old 07-03-2014, 06:37 AM
richa164 richa164 is offline
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Try this.

Resolution
To manually renew this certificate, login to the System Manager and navigate to Home / Elements / Inventory / Manage Elements.
Select the Session Manager instance that needs its certificate renewed. Click More Actions and select Configure Identity Certificates.
Select smmgmt (note the expiration date) and click renew. Once completed, the renewed certificate will be valid for two years. This
procedure is not service affecting.
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Old 07-03-2014, 12:04 PM
alindquist alindquist is offline
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Default Already tried that.

Thank you for your response rcha164. I tried that but the alarm is not against any of the SM's. It is against the SMGR. The alarm gives the IP address of the SMGR and it says "weblm_legacy, TMA00056E. Certifcate about to expire on remote element." There is no alarm against anhy of the SM's.

Thanks again.
alindquist
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Old 07-22-2014, 07:00 AM
alindquist alindquist is offline
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Default Solved

We found a KB article, Doc ID SOLN237193 showing the steps necessary to update the Web_LM certificate.
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Old 03-16-2015, 07:39 AM
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mlombardi1 mlombardi1 is offline
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Ran into this today. Can't find SOLN237193. Anyone have an official solution?
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Old 06-09-2015, 11:12 PM
iasev iasev is offline
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I have a same problem.
I found PSN003211u for ID SOLN237193, but in this PSN described renew certificate on AES server.
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