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Old 12-15-2019, 10:44 PM
karlo4 karlo4 is offline
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Default Ec500

EC500 does not work on 9641sip! Everything is included in the settings, but there is no call!
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Old 12-16-2019, 06:11 AM
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mlombardi1 mlombardi1 is offline
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Make sure the feature is enabled. Status the station to confirm. EC500 is not supported on any SIPCC station type so make sure you're not using CC.
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Old 12-16-2019, 09:44 PM
karlo4 karlo4 is offline
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Quote:
Originally Posted by mlombardi1 View Post
Make sure the feature is enabled. Status the station to confirm. EC500 is not supported on any SIPCC station type so make sure you're not using CC.
I turned on the ec500 on 9641s. Recently installed Session Manager 7.1 and downloaded the firmware on the 9641s telephone. Before that, it worked on h323 ec500, for some reason it didn’t work on sip firmware. What could be the reason?
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