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Old 08-31-2010, 03:57 AM
asheej asheej is offline
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Default How to identify Conferance Calls on CDR

Hi,

We are having AVAYA RDTT installed

If we are making confernace calls; Call Details are coming on the RDTT interface on seperate lines for each conferance parties.

So if i am making two conferance at a time with three parties in each conferance call; CDR will give us 6 lines on RDTT, i am not able to identify which lines belongs to which conf call.

Please advice if anyone knows this

Asheej
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Old 09-02-2010, 03:57 AM
kshrivastava kshrivastava is offline
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Default Response for finding conference calls on CDR

Hi,

Please use customized CDR (can be changed on first page of "change system-parameters cdr") and select ucid as a parameter. If you have UCID enabled on your system (see system parameters features), then you can identify the legs of one conference call using UCID.

Regards,
K
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