Avaya Support Forums  

Go Back   Avaya Support Forums > Messaging

Thread Tools Search this Thread Display Modes
Old 09-14-2012, 04:02 AM
mcheat mcheat is offline
Aspiring Member
Join Date: Sep 2012
Posts: 2
mcheat has 10 reputation points
Default Modular messaging V5.2

Hello group, Iím hoping that you can be of some assistance to me as Iím completely new to the Avaya Systems and have a problem that nobody in the office can resolve, I will tell toy the problem then list out the server details and such, if Iím missing any details then please let me know and I will try and find it out for you.

OK the problem is with one user who when she presses her Message Button and enters her password, once she has entered her password he is presented with a message stating she has 104 email messages, press one to review then press 2 to listen to the email messages, there is no option there to review or listen to voice mail messages. I know she has VM as I left her one,

The server has been rebooted and the database has been re-syncíd


Windows server 2003
Exchange 2007
Avaya Module Messaging V5.2

Service pack 10, (WSO) (MAS) (Admin)
Patch 2 (MAS)

As mentioned above Iím new to this and itís a steep learning curve for me


Reply With Quote
Old 09-17-2012, 01:42 AM
mcheat mcheat is offline
Aspiring Member
Join Date: Sep 2012
Posts: 2
mcheat has 10 reputation points

Anybody able to help me?
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 05:41 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is ďAS ISĒ and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.