Avaya Support Forums  

Go Back   Avaya Support Forums > IP Telephony and Convergence

Thread Tools Search this Thread Display Modes
Old 07-28-2015, 07:50 AM
hayne5 hayne5 is offline
Join Date: Oct 2014
Posts: 34
hayne5 has 12 reputation points
Default Serv ices VM Upgrade Problems

Services fails about 50% of the time when I try to install.

Baseline System

S8300D V4 S8 - Brand new cards 14WZxxxxx
System Platform 6.3.7 with Services running


22098 - cm
21904 - cm shellshock
PLAT-rhel-5.3-3019 Utility Server

Using Services_VM_3. Checked MD5 and it matched.

Tried copying files to /vsp-template or installing from DVD. Same results, about 50% of the time it works perfectly, the other it fails.

Error at this stage of install - Install services_vm fails between 9-14% when installing.

I have immediately tried again when the failed installation finishes and again sometimes it works and sometimes it fails.

Had it fail and copied files directly from /vsp-template to another LSP and it worked on that system.

Got out a brand new S8300D (sealed in box) and just installed VSP 6.3.7 factory fresh and the imediately services vm iso. Tried it twice, first time worked, second failed at 12%. This was from files transfered to /vsp-templates.

Then did it again two more times using the dvd as the source for the services vm upgrade. Failed first time, worked fine second time.

I am out of ideas?



Reply With Quote
Old 07-30-2015, 12:22 PM
hayne5 hayne5 is offline
Join Date: Oct 2014
Posts: 34
hayne5 has 12 reputation points

Workaround taken directly from the M$ playbook

Reboot system platform and then immediately install the Services VM template upgrade and it will works everytime.

Done a dozen or so upgrades and none have failed now.

I guess this is now SERVICE AFFECTING

Reply With Quote
Old 10-07-2015, 03:43 PM
hayne5 hayne5 is offline
Join Date: Oct 2014
Posts: 34
hayne5 has 12 reputation points

Just tried upgrading 10 remote sites, 8 failed.

Upgraded to vsp first.

Went to Server Management / Network and enabled Services VM

Under Virtual Machine Management clicked on Template upgrade.

Selected Services VM

Chose the small.ovf

It fails between 9-14% of install services_vm section. If it ever makes it past 15% it works.

Any ideas?

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 12:39 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.