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Old 03-17-2014, 09:57 AM
tfyshk tfyshk is offline
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Default one-X Portal problems

Hello guys, sorry for my english but i need help...

specs:
1) IP Ofiice 500 v2
2) server with MS Windows Server 2008 R2

Voicemail Pro and one-X Portal installed on server.

And now problem description...

users can`t make calls, IP Office connect deskphones even if users or user make or receive call using one-x portal web interface

if i connect directly to voicemail i can listen to messages that i have

if i connect to onexportal i can`t listen to messages on browser. it gives a warning message: "Currently unable to play Voicemail messages via the browser. Please select 'phone' mode to play back voice messages on your desk phone."


*Web voicemail service installed and starts automatically
**Server and PC`s can resolve DNS and file hosts has entry "10.0.0.1 onexportal"
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Tags
call problem, ip office, one-x portal, voicemail pro

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