SAT CM access denied

[hharta]

Hi, need suggestion from pro

I have new installation CM 5.2.1 with S8300D cores G450 insert in V1, after finish installation CM software, i open CM SMI http://192.11.13.6 and i can open it, when i tried to access SAT with craft login , error notification "access is drop" so i never can open SAT.

if i used from Linux command

craft@S8300D>autosat

it is said "access denied"

What I miss or is that anything i must fix

[hongc]

Hello,

I assume you used 'craft/craft01' to login, and at that stage, no license file or authentication file were installed on the server, am I correct?

Did you finish the post-installation configurations, e.g. configure server, server data/time etc when you try to access SAT?

Thanks,
Tristan

[hharta]

Originally Posted by hongc

Hello,

I assume you used 'craft/craft01' to login, and at that stage, no license file or authentication file were installed on the server, am I correct?

Did you finish the post-installation configurations, e.g. configure server, server data/time etc when you try to access SAT?

Thanks,
Tristan

yes correct i use craft/craft01 to login SAT, so i do configure server and install .lic and .pwd get from RFA, i also made 1 super login : admin/admin1234 on administration account under SMI, after that I log in to SAT, but there's something weird no command such as "add, change " but command such "display,list etc" is there

[hongc]

2 things we need to verify -

1) does this happen to certain login(s) or does it happen to all users?
2) if you do a 'display system-parameters customer-options' do you see following MSPs enabled?

page 3

DS1 MSP? y

page 5

Station and Trunk MSP? y
Processor and System MSP? y

Thanks,
Tristan

[aantal]

Originally Posted by hharta

yes correct i use craft/craft01 to login SAT, so i do configure server and install .lic and .pwd get from RFA, i also made 1 super login : admin/admin1234 on administration account under SMI, after that I log in to SAT, but there's something weird no command such as "add, change " but command such "display,list etc" is there

Hi hharta,

That will be the translation (configuration) file which is missing at the first setup.
Translation files are xln1 and xln2 which later stores all the configuration done in CM.

To enable add, change commands in sat, first you must create the translation (configuration) files.

To do that, simply use the command "save translation". System will automatically create the translation files (xln1,xln2).

Once this is done, you should be able to use add, change commands as well.

Hope that helps!

Cheers,
Attila.