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Old 10-29-2018, 01:36 AM
ennis6 ennis6 is offline
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Default Report help - detailed report on a call or email
Hi There

I am looking for assistance on running a report looking for a specific call and or email. Looking to understand how to locate the detail on who answered a particular call or email and what happened in the call or email.

I have searched here but not found anything, all the report parameters I see are about counting not details, thinking I must be missing something basic.

Hope someone can assist?

Thanks

Mike
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Old 10-30-2018, 06:18 AM
pspieg pspieg is offline
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Maybe you can check the "Contact Detail Reports".
You should find there the information you need.

Regards, Peter
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