Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-28-2012, 08:17 AM
bodrey bodrey is offline
Aspiring Member
 
Join Date: Sep 2012
Posts: 1
bodrey has 10 reputation points
Question CMS not compatible(?)

Trying to run CMS Supervisor 16.3 on a Windows 7 PC (32-bit). Keep getting the following error message though...

http://i903.photobucket.com/albums/a...drey31/CMS.png

If it matters running Java 7 Update 7.

Does anyone know what's causing this error message?
Reply With Quote
  #2  
Old 10-04-2012, 03:03 PM
dupl dupl is offline
Hot Shot
 
Join Date: May 2010
Posts: 17
dupl has 10 reputation points
Default CMS Error

This seems like a version mismatch set on Supervisor...What version of CMS is installed and what version is specified on your supervisor connection
Reply With Quote
  #3  
Old 05-22-2015, 10:52 AM
sumit007 sumit007 is offline
Brainiac
 
Join Date: Oct 2013
Posts: 63
sumit007 has 19 reputation pointssumit007 has 19 reputation points
Default

though cms supervisors having backward compatibility but issue seems with Mismatch with version.
1st You need to upgrade to your CMS supervisor according to CMS version you have.
By the way which CMS version and Supervisor version you are using.
__________________
S.S.
Reply With Quote
  #4  
Old 05-25-2015, 11:26 PM
shaikht shaikht is offline
Genius
.
 
Join Date: Feb 2010
Posts: 246
shaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation pointsshaikht has 25 to 49 reputation points
Default

Hi,

If you are using supervisor first time, it seems server version is selected wrong in supervisor.

Please verify server version here:
connect -> CMS Servers -> Properties

There you need to select correct CMS version.

I hope it helps.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 07:13 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.