ECC SnapIn Ucm Space not found error

[bhalet]

Hi team,

I got Ucm space not found exception while doing SingleStepTransfer & RedirectCall operation using EngagementCallControl (ECC) REST API.

2017-01-10 06:52:50,619 [WorkManager.WebSphere_EJB_Container_AsynchMethods_ Internal_WorkManager : 7] EngagementCallControl ERROR - EngagementCallControl-3.2.0.0.07320005 - Ucm space not found, spacename='UCM space not available yet' lookupLocator='lookupstring'
com.avaya.ucm.exceptions.UcmSpaceNotFoundException : Ucm space not found, spacename='UCM space not available yet' lookupLocator='lookupstring'
at com.avaya.zephyr.services.engagementCallControl.uc m.UCMClientImpl.getUcmSuPeer(UCMClientImpl.java:12 4)

I have attached ECC logs file for the same.

Please let me know how can I remove/avoid this error ?

Thanks,
Tanaji B.

[mmontgom]

Tanaji,

As agreed please test again since you have reinstalled ECC snapin and let me know if you get the same error.

[tbhale]

Hi Mark,

I don't saw this error today while testing my application but originally this error was pointed out by Dilip/Naresh from avaya support. I think they can reproduce this issue again if it exists.

Thanks,
Tanaji B.