Using Light Bulb & Thumbs Up

[micwood]

To make it easier to know if a thread has answered or solved the question or problem posted, we encourage the use of the “Light Bulb” icon light bulb.jpg, and the “Thumbs Up” Icon thumbs up.jpg when posting.

1) light bulb.jpgWhen you think your post answers a thread’s question or solves the problem please use the “Light Bulb” Icon (Solution Delivered) for your post.

2) thumbs up.jpgWhen a previous post has answered a thread’s question, or you’ve implemented the solution provided and it worked, and you want to post back to the thread to confirm the answer or solution, please use the “Thumbs Up” Icon (Solution Confirmed) for your post.

light bulb.jpg=Solution Delivered (i.e. you think your post is the answer or solution)

thumbs up.jpg= Solution Confirmed (i.e. you are confirming that a previous post answered the question or solved the problem)

To find and use these Icon’s:

1) Once you select the post reply.jpg, or click Quick Reply quick reply.jpgand choose go advanced.jpg


2) You will see a text input box with radio buttons below the text input box
a. Select the applicable Radio button associated with the Icon you should use

Questions?

Feel free to email micwood@avaya.com or kcsteam@avaya.com