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Old 08-22-2011, 05:22 PM
nordnsg nordnsg is offline
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Default GSD doesn't know know my Sold To, even though I key it into their IVR!!

Why is it that Global Systems Delivery NEVER(!) knows my sold to when I get somebody on the phone, even though I key it in every last time I call?

This is the company that wants me to spend umpteen thousands of dollars on their screen pop CTI stuff. Why aren't they using it effectively themselves??
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