Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Old 01-31-2019, 04:08 PM
mcdow28 mcdow28 is offline
Aspiring Member
Join Date: Jan 2019
Posts: 1
mcdow28 has 10 reputation points
Question Agent Last Login Report

Hello, I'm relatively new to Avaya products but have become the default administrator for our company.

I am trying to clean up what looks to be a very unkempt agent list and was wondering if there is a way to pull a report that shows when the agent was last logged in?

I spent the better part of an hour searching but nothing has worked thus far. so any direction would be greatly appreciated. We are on CMS version R18 and ASA version 6.0.
Reply With Quote
Old 04-30-2019, 10:23 AM
dpernas dpernas is offline
Aspiring Member
Join Date: Apr 2019
Posts: 1
dpernas has 10 reputation points
Solution Delivered

Under the CMS application you can search under Historical/Agent (Category)/login/logout (Skill) report and place the dates you want. Should give you the results you are looking for.

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 04:58 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.