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Old 05-24-2016, 10:06 AM
amouinet amouinet is offline
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Default How to ring many logged agents phones for a single topic call

Hi,
Any one knows if it's possible to ring many logged agents phones for a single call same way as a hunt group, but through a taskflow?
The reason is some topics are treated as urgents and a call has to be answered asap.
I can use an external extension (huntgroup on the IPO), but need to use only the logged agents!


Thank you in advance.
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