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Old 07-09-2014, 02:59 PM
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wkirk wkirk is offline
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Question Preview and Progressive Outbound Calling - IPO CC and ACCS
Can someone give a good simple explanation of what each dialer does, how they differ and if the work differently on the IPO CC and the ACCS - pretty please!

Preview Outbound Calling - IPO CC:


Progressive Outbound Calling - IPO CC


Preview Outbound Calling - ACCS



Progressive Outbound Calling - ACCS

Kirk

WK "Kirk" Kirk | Technical Support Engineer| ATAC TechniCenter – SME Pre-Sales Support
Westminster, CO 80234 | Voice: 1-888-297-4700 | atac@avaya.com
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Old 07-09-2014, 04:53 PM
rosepereira rosepereira is offline
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I am wondering the same thing to explain to my customers
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Old 07-10-2014, 04:03 AM
marquardt marquardt is offline
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Default For IPCC see documentation
The behavior for IPOCC dialer is described in detail in the User's Guide.
see: ipocc_dialer_en.pdf in folder Manuals/en_US
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Old 07-11-2014, 06:32 AM
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Default Preview and Progressive Outbound Calling - IPO CC and ACCS
Thanks I will look it over.
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