Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-30-2012, 08:14 AM
rreganassi rreganassi is offline
Member
 
Join Date: Mar 2012
Posts: 4
rreganassi has 10 reputation points
Default AAR/ARS Corrupted table aar show question mark in call type

We had a problem, where outgoing calls not completed.
When performing
trace the call, found an error denial event 1751.
When checking the tables AAR / ARS most of the numbering plan had were gone, some who were still there appeared a question mark
"?" the call type field.
It was not
possible to delete or change any field in that table giving the message Error encountered, can not complete request
.
As a way to
restore the system performed a restore , where afte this procedure, the system returned to normal.

We would like
to know the possible cause of this problem and what action to take
Reply With Quote
  #2  
Old 04-23-2012, 09:22 AM
gupta1 gupta1 is offline
Aspiring Member
.
 
Join Date: Apr 2012
Posts: 1
gupta1 has 10 reputation points
Default

Denial Events 1751 indicates to No Route Pattern or preference translated.
If there is anything related to corruption or required value cannt be seen, please engage Avaya, so that engineer can look into the issue, and see possible cause. On the basis of findings permanent solution can be given.
If issue is still there please open a SR with Avaya.
Reply With Quote
  #3  
Old 04-27-2012, 07:35 AM
rreganassi rreganassi is offline
Member
 
Join Date: Mar 2012
Posts: 4
rreganassi has 10 reputation points
Default

opened a case in avaya, but it was not possible to collect data.

Thanks.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 04:17 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.