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Old 05-19-2015, 08:38 AM
claud4 claud4 is offline
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Post Button programming - appearance

Hi ,

One of our Avaya user wants only to receive one call at a time , any other caller must hear busy tone . I removed all other appearance buttons on User-->Button programming , that solved the issue , but he cannot transfer or conference .

I read in other forums that I have to create another button with outgoing call only , but I don't know how to do that . Can someone help please .

Claudion .
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Old 05-19-2015, 08:50 AM
palac1 palac1 is offline
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Hi Cloud

You only need to set 2 call Appearance and active the "Reserve Last CA" option to be located at User - Telephony - Multi-line Options

Good luck
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Old 05-19-2015, 09:12 AM
claud4 claud4 is offline
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Thanks , That worked . Brilliant .
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Old 05-19-2015, 10:39 AM
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oiduran oiduran is offline
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The Avaya Phones allow calls by button programming. If you want ear busy tone must configure only two buttons line appearence or one line button appearence.

Lets me to know
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