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  #1  
Old 11-26-2013, 03:27 PM
los300 los300 is offline
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Default messaging issue

i get this message when try to delete a mail box
Administration System Error
Sorry, the following error has occurred:
Can't call method "attributes" on an undefined value at /html/base/perl_lib/MC/Messaging.pm line 700.
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  #2  
Old 11-27-2013, 07:13 AM
aschuyler aschuyler is offline
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Default

What software platfrom and version are you using as a solution. Avaya supports many messaging platforms.
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  #3  
Old 11-27-2013, 10:20 AM
los300 los300 is offline
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swver5.2.1-13.0Avaya Communication Manager Messaging (CMM) - Versioning Package
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Old 11-27-2013, 10:21 AM
los300 los300 is offline
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13.017-00.00.003Messaging Platform CHIA Set
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Old 11-27-2013, 10:25 AM
aschuyler aschuyler is offline
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Solution Delivered

I'd open up a service request on https://support.avaya.com for this one. It does look like there is a solution for this via SOLN148405, but it requires root level access and downtime. You may have some issues with the database being out of syncronization.
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Old 12-09-2013, 01:34 PM
queen10 queen10 is offline
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Default Message light

I have a message light on one of the phones that won't go out and I have checked all of the messages.
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