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Old 06-30-2015, 08:06 AM
betsor betsor is offline
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Default Softphone Directory Tab not Updating

Hi Guys,

Got an odd one here. The softphone directory tab is not updating. Not just after an hour, this has been months. Can't find any documentation on how to force it, or even where the local file is that I can just delete and get it to pull a fresh directory.

Anyone know how to get around this?

Thanks,
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Old 06-30-2015, 09:18 AM
markgallagher markgallagher is offline
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What softphone? which telephone system? what releases of software? etc, etc, etc?
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Old 06-30-2015, 01:02 PM
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oiduran oiduran is offline
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Hi there!

I reported this same problem two years ago. Avaya support says that it's nomal the delay for updating directory. :´(
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