Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Old 03-17-2014, 04:07 AM
wawior wawior is offline
Hot Shot
Join Date: May 2011
Posts: 19
wawior has 10 reputation points
Default AAEP and Announcement Ports


I'm not familiar with Announcement Ports on AAEP and I've got few concerns about them.

I will eppreciate if some of You could dispel my doubts

1. 1. Is it possible, to create conference in CCXML application using only announcement ports on AAEP.
AAEP is licensed only for announcement ports.
Flow might look like this:
· party A calls ccxml application
· ccxml app answers that call
· ccxml app create outbound call to party B
· if party B answers call, ccxml app plays a static message to party B and after that joins party A and party B
· if party B didn’t answer that call, ccxml app create outbound call to other party C.

It works fine if we have full AAEP ports. As far as there is no need to send DTMF in our call flow, but only play a message, can we achieve this having only announcement ports.

2. 2. If we have mix of full AAEP ports and announcement ports is it possible that given vxml/ccxml application runs only using one type of ports? Eg. We want Application X run using only announcement ports and Application Y using full AAEP ports.

Reply With Quote

aaep, announcement ports

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 02:48 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.