Graceful Shutdown of PBX

[eyerh66]

We are having some electrical work done in our server room and I will have to temporarily bring down our 8700 servers, 2 extreme switches and 12 gateways. I put in a ticket to Avaya asking for the proper procedure and order in which to power down the system but getting a response has been slow going so I thought I would try the forum. If anyone can share the protocol and order of bringing these components down and back up, it would be greatly appreciated!

[yadav29]

hi Eyerh66,

First of all before shutting down the server take the backup of the CM.
then go to server maintenance tab:-----see the shutdown button

[eyerh66]

Thanks for the info! I will have a backup available before I bring everything down. Do you know in what order I should bring everything down? Should I bring down servers first then gateways? If servers first, should it be the active server or backup? In what order should the gateways in the port network come down? 1A through 1D or vice versa?

[marzahn]

Originally Posted by eyerh66

Thanks for the info! I will have a backup available before I bring everything down. Do you know in what order I should bring everything down? Should I bring down servers first then gateways? If servers first, should it be the active server or backup? In what order should the gateways in the port network come down? 1A through 1D or vice versa?

We had much the same situation when upgrading the UPS protecting my CMr.5.2.1 switch. Here is the order I used:


No Particular Order

CALL ACCOUNTING
VOICE/SCREEN CAPTURE SERVERS
AES
FAX SERVERS
CMS


Oder Is More Important with These

1. MSS
2. MAS1
3. MAS2
4. STANDBY S8730
5. ACTIVE S8730
6. I save the G650 carriers for last. And sisnce I have never seen anyting more definitive than pulling the plug on the power supplies, thats what I did. I have seen cocumentaton that explained that gateways run a restart when the power is restored.

I have also seen that Avaya does not want you to re-apply power within 10 second of powering off. Anyway nothing broke.

[richa164]

in your port networks , follow bills advice but before you power down the active and standby CM servers busy out every board and the tdm in the port network.

[marzahn]

Good Point!