Avaya Support Forums  

Go Back   Avaya Support Forums > Telephones, Adjuncts, and Adapters

Thread Tools Search this Thread Display Modes
Old 07-02-2010, 03:23 PM
vpreatoni vpreatoni is offline
Join Date: Apr 2010
Posts: 3
vpreatoni has 10 reputation points
Default 4610sw and 4620 problem on IPOffice

recently I changed the dial plan of an IP Office to 4 digits. From extension 2xx to 92xx.
We have an 4610, 4620 and 5610 IP Phones. After login, 5610 updated his screen without problem and is now working.
4610 and 4620 stopped working. They just show a blank screen after login.

I rebooted IP Office, re-flashed IP Phones, reset parameters with MUTE+RESET+#, but still the same problem.
This is really annoying...

any help please!?
Reply With Quote
Old 07-05-2010, 12:46 PM
vpreatoni vpreatoni is offline
Join Date: Apr 2010
Posts: 3
vpreatoni has 10 reputation points

well....... I solved the hard way (the Avaya way).... Erased extension and user, created a new one and it worked.....
Reply With Quote
Old 07-06-2010, 12:02 AM
ista6's Avatar
ista6 ista6 is offline
Join Date: Feb 2010
Location: Netherlands
Posts: 35
ista6 has 10 reputation points

That is the normal way (not the hard way)
You are blaming Avaya for not knowing the product!
Honey, i fried the IP Office!!!!
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 02:59 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.