![]() ![]() |
#1
|
|||
|
|||
![]()
Is there a way to bring the office hours into account when calculating the "Answer Delay" on multimedia skillsets? e.g. when a mail arrives on friday, we want the answer delay to stop incrementing untill monday when the offices are opened again.
|
![]() |
Tags |
aacc report office hours |
Thread Tools | Search this Thread |
Display Modes | |
|
|