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Old 05-04-2017, 07:40 AM
gsanadze gsanadze is offline
Join Date: Mar 2015
Posts: 96
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Default Import TS Set activation error

After a new installation of IPOCC R10 I activate Import Task Set. There are 2 topics there - Master Topic and Topic1. When I activate it system says:
Error occurred during activating. Could not activate the script.

The error list gives: Unknown object in Row62/columns 0

If I delete Master Topic, that Task flow can be activated.

Question: any idea what I could do to avoid mistake?
Where can I see this object in Row62?

Build version: 10.0.8601
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Old 05-09-2017, 08:44 AM
alto3 alto3 is offline
Join Date: Mar 2017
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Taskflow Module - Tools - TaskFlow-script - save file txt. Open file and find the row.
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Old 05-10-2017, 12:27 AM
kruegerb kruegerb is offline
Join Date: Oct 2013
Location: Stuttgart-Germany
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Have you done the configuration check before activating?
Go to error list and check the errors. I guess the IVR script for the master task flow is missing
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Old 05-12-2017, 10:21 AM
gsanadze gsanadze is offline
Join Date: Mar 2015
Posts: 96
gsanadze has 11 reputation points
Default the reason is somewhere in upgrade

I installed R10 from ISO and everything works fine.

When I upgraded r 9.1 OVA to R10 something went wrong with IVR settings (files) in Master Topic.
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