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Old 02-18-2016, 11:48 PM
wang416 wang416 is offline
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Default 9600 H.323 phone call back failure

Hi ,
Our 9600 phone can't call back, since ARS FAC is not prepended. In 46xxsettings file. we enabled "ENHANCED LOCAL DIALING RULES" as below,
SET ENHDIALSTAT 1
SET PHNOL *0

When bootup, I can see the phone get this setting file. How can we troubleshoot this issue?

Thanks,
Taylor
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Old 03-04-2016, 06:43 AM
debulois debulois is offline
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Hello
I guess a list trace station would give you some hints.
On my system the ARS fac is 0
The 46xxsettings.txt includes:
SET ENHDIALSTAT 1
SET PHNOL 0
SET PHNDLENGTH 6
SET PHNIC 00
SET PHNLDENGTH 10
SET PHNCC 33
SET PHNLD ""

Working fine
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Old 03-07-2016, 10:44 AM
fazil3 fazil3 is offline
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Add these together and check.

SET PHNDPLENGTH x - where x is Extension length
SET PHNLDLENGTH x - where x is National telephone number length
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Old 03-09-2016, 10:29 PM
aa1 aa1 is offline
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Question 9600 H.323 phone call back failure

What digits does the phone actually dial back? so what do you see on the phone display?
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  #5  
Old 03-23-2016, 07:26 AM
wang416 wang416 is offline
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Hi all, I set all the value for enhanced dial list. Not work. It dial out the number received in history, without ARS code.
I heard it is a known bug, my workaroud is to use calltype analysis table.
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