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Old 01-11-2018, 03:13 PM
gamboc gamboc is offline
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Default IPOCC UI ERROR contact detail report

Hi.

Have you ever seen this error?

It appeared when the supervisor tried to open the contact detail report aplication from the "Go to" tab.

It says that "An error occurred when starting the Contact Detail Reports application. Contact an administrator"

Btw, someone knows where are the logs from the UI but in the computer of an agent or a supervisor not the logs from the call center application.

Thanks.
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  #2  
Old 02-22-2018, 05:03 AM
marquardt marquardt is offline
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Default Log files

All log files (include all UI log) are on the IPOCC Server in the default folder:
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Old 11-05-2018, 08:52 AM
acanales acanales is offline
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Hello, I am experiencing the same problem, did you find any solution to this error?
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Old 11-06-2018, 03:49 PM
freihd freihd is offline
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https://support.avaya.com/ext/index?...&id=SOLN271763
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