Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-08-2010, 12:40 PM
davidsahim davidsahim is offline
Member
 
Join Date: Sep 2010
Posts: 7
davidsahim has 10 reputation points
Default CCE 4.1 proplem with Control panel accessing contact Data base

Hello,
I get the following error when accessing contacts from the CCE Control Panel. "Reading the display colums failed. Please Check if the Contact Database has been set up properly." This was working prior to me installing the call routing server on this server. I also get the following error now when accessing the windows services. "MMC Has detected an error in a snap-in. It is recomended that you shut dowm and restart MMC." What is MMC? Any Ideas?
Reply With Quote
  #2  
Old 09-08-2010, 01:37 PM
davidsahim davidsahim is offline
Member
 
Join Date: Sep 2010
Posts: 7
davidsahim has 10 reputation points
Default

I fixed the contact database problem so now I only have the MCC error. Can anyone tell me what that is?
Reply With Quote
  #3  
Old 09-13-2010, 01:50 AM
k2cinswedenab k2cinswedenab is offline
Hot Shot
 
Join Date: Jul 2010
Posts: 18
k2cinswedenab has 10 reputation points
Default

MMC is the snap-in handler for CCE Control Panel, try start it with admin rights or re-install the application. (CCE Control Panel)

Regards Andreas
__________________
www.k2c.se
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 09:02 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.