Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-14-2010, 12:12 AM
caouad caouad is offline
Member
 
Join Date: Mar 2010
Posts: 4
caouad has 10 reputation points
Question Main CMS + ACD

up to how many redundant ACDs does one CMS server supports?
Reply With Quote
  #2  
Old 09-16-2010, 05:12 AM
lmartini lmartini is offline
Aspiring Member
.
 
Join Date: Mar 2010
Location: Sao Paulo - Brazil
Posts: 1
lmartini has 10 reputation points
Default

Hello.
A CMS platform can collect data from 8 ACD's. I didn't understard what you meant with redundant ACD's. If you meant that another CM is in somewhere else as a contingency for one site, then you must count it as a one extra data source. If you just meant that you have another site with an ESS server out of the main site, this is still one single data source.
Hope it helps
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 03:53 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.