Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-11-2015, 08:44 PM
awade awade is offline
 
Join Date: May 2015
Posts: 1
awade has 11 reputation points
Default Phone Manager Download

Attempted to install the provided Phone Manager software on Windows 7 64 bit and fails. Looks to be an older installation package and googling indicates a newer version should work.

Except for the life of me I cannot find any downloads what so ever for Phone Manager on the Avaya website.

What am I missing? I am the clients IT Support and thus have responsibility apparantly to maintain the phone system - so don't give me "go to your reseller blah blah" ****.

Like you go to the Avaya site and there's all this BS and flashy **** and "we won these awards" and more BS... But nothing you actually need to do your job. What a waste of space. Just put a huge downloads button and list the things people actually need to download... Not make me somehow find out the model and drill through pages of BS I don't need or want to not find anywhere a download for PHONE MANAGER.

Wasted 2 hours on this BS already just give me a link and fix your website guys.
Reply With Quote
  #2  
Old 05-12-2015, 11:17 AM
markgallagher markgallagher is offline
Legend
.
 
Join Date: May 2010
Posts: 554
markgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation pointsmarkgallagher has 25 to 49 reputation points
Default

Whilst I understand you frustration with the support.avaya.com site, it is dreadful, being rude and abusive is not the way to get help.

What version of IP Office Phone Manager software have you been trying to install?

How does the install fail?

What version of IP Office system do you have? IP Office Phone Manager is only supported up to IP Office Release 8.1.
Reply With Quote
  #3  
Old 05-12-2015, 05:25 PM
zakabog zakabog is offline
Genius
 
Join Date: Aug 2014
Posts: 300
zakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation pointszakabog has 25 to 49 reputation points
Default

From what I've seen, the Avaya websites are generally a nightmare, especially when you're looking for an installer. Save yourself the trouble and just bookmark this page - http://ipofficeinfo.com/ there's a link there to the latest version of Phone Manager.

From the support website I think you would need to download the User CD for the version of IP Office you're trying to connect to, and on that CD might be the Phone Manager software. Eventually dealing with IP Office enough you begin to learn where things are but for someone just starting out it can be a real headache.
Reply With Quote
  #4  
Old 05-14-2015, 09:49 PM
sedge sedge is offline
Hot Shot
.
 
Join Date: Apr 2010
Posts: 23
sedge has 10 reputation points
Default

Support for Phone Manager ended in March 2013

The software was included in the User CD, later versions would not include Phone Manager due to it not being supported.

I have made available an older version of the User CD for you, this is a temporary download and will be removed in 2 weeks so please download ASAP.

The user CD is available by clicking the following link;
ftp://BP_Files:LLop09IK@ftp.avaya.com/USER4_2_47.exe [approx. 122MB]

Phone Manager has limited Operating System support, the following link shows Windows XP Pro and Windows Vista [depends on mode] only;

http://marketingtools.avaya.com/know...quirements.htm

Update 2 June: The file has now been deleted, if required please contact Avaya support.

Last edited by sedge; 06-01-2015 at 04:47 PM.
Reply With Quote
  #5  
Old 10-13-2016, 07:04 AM
rschild rschild is offline
Whiz
 
Join Date: Jan 2011
Location: Frankfurt / Germany
Posts: 28
rschild has 10 reputation points
Default Can I also receive that file?

I cant open a ticket for this issue so would be brilliant if anyone could also share that old user cd....

Thx
Reply With Quote
  #6  
Old 10-18-2016, 07:05 AM
rmaser rmaser is offline
Hot Shot
 
Join Date: Sep 2016
Posts: 16
rmaser has 10 reputation points
Default

Quote:
Originally Posted by rschild View Post
I cant open a ticket for this issue so would be brilliant if anyone could also share that old user cd....

Thx
https://support.avaya.com/downloads/...eleaseId=9.1.x
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 08:10 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.