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Old 07-17-2020, 01:01 PM
byrne84 byrne84 is offline
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Default 9611SIP hardphone brdg-appr errors

I have some Remote workers with physical 9611SIP hardphones ,registered to Session Manger thru an Avaya SBC,that are not able to get incoming calls on bridged appearances. These same users are able to choose those bridged appearances and make outbound calls with no issues. The SM and CM traces both show the same error "400 Bad Request (invalid avaya-cm-line). Other than this issue the phones work fine, they get PPM and calling works as expected. I can't seem to find much on it when searching online so I'm just wondering if anyone has run across this issue before. Thanks.
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Old 07-20-2020, 07:03 AM
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mlombardi1 mlombardi1 is offline
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What version of CM and phone firmware?
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Old 07-20-2020, 11:09 AM
byrne84 byrne84 is offline
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CM is 7.1 SIP firmware is 7.1.10.0.6
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