Avaya Support Forums  

Go Back   Avaya Support Forums > Contact Center Applications

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 08-21-2015, 09:43 AM
jerom jerom is offline
Join Date: Dec 2013
Posts: 3
jerom has 10 reputation points
Default Elite vs AACC

We are currently using AACC on one of our CS1k's and are very happy with it. However, we are in the process of transitioning from the CS1K's to CM. We have to decide if with stay with AACC or go with Elite for our contact center. From what I have seen so far, there are pro's and con's either way.

I am hoping to find somone who has opted to stay with AACC when transitioning the pbx to CM and somone who has moved from AACC on a CS1K to the Elite on a CM. I would really like to get an opion from somone who has experieneced the process, bumps and all, to find out what you based your decision on and if you are happy with what you have today. If anyone is willing to share, please let me know.
Reply With Quote

elite vs aacc

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 07:28 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.