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Old 08-14-2013, 06:18 AM
jimvicom jimvicom is offline
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Exclamation Cannot add G430 with Synchronization over IP enabled

I am adding a G430/remote survivable branch to an existing system. 6.2.
Synchronization over IP is enabled.

When I go to "Add media-gateway" I cannot add it because in the blank field "Network region" the system will not let me add a number. The error I get is :
"cannot change region with synchronization over IP enabled"

I cannot find the proper process to add a media-Gateway in this case. I find info about the synch, but it doesn't tell me what happens if I disable it in System Parameter Features momentarily to add a gateway.

I have chatted for over 3 hours with various Avaya techs and they have no idea what I am speaking about. I have a LOW priority ticket open, but need to get this programmed ASAP.
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