Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Thread Tools Search this Thread Display Modes
Old 08-05-2013, 09:26 AM
desjan desjan is offline
Aspiring Member
Join Date: Jul 2013
Posts: 2
desjan has 10 reputation points
Default IPO 500 - Display Name

Hello people, i would like to know where do we need to put the name of the company that we are Sending to the Outgoing Calls. I've looked and looked into the Manager and it doesn't seems to be easy to found.
Reply With Quote
Old 08-05-2013, 02:10 PM
pdgavin pdgavin is offline
Join Date: Aug 2010
Posts: 167
pdgavin has 10 reputation points

Please note that this will only work if you are connected to a Nortel class 5 switch (like a DMS100) it is not supported on a Lucent 5ESS switch. You will have to check with your PRI provider to make sure this is the case and they support allowing us to change the Calling Party Name. In the ARS short code you can add the Z character to the telephone number field. Leave the N and add Z and the name you want sent out in quotes.

Z - Calling Party Name (Release 6.0+)
This option can be used with trunks that support the sending of name information. The Z character should be followed by the name enclosed in " " quotation marks. Note that their may be name length restrictions that vary between line providers. The changing of name information on calls being forwarded or twinned may also not be supported by the line provider.

Reply With Quote

caller id, clid, display, ip office 500, ipo

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 03:53 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.