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  #11  
Old 07-08-2010, 08:52 AM
adatr adatr is offline
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We have the same issue with 3 BM32 connected to a 1616 with its own psu, on IPO 500 SW 5.0.15.has anyone seen a fix for this.

I found the below on the caveats but it's on version 6.0.8

CQ43575 1616 BM32 user keys are not functioning correctly when IPO has been restarted found in 6.0.8 fixed on 6.1.

Has anyone seen a fix for this ???
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  #12  
Old 07-13-2010, 12:44 AM
adatr adatr is offline
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Avaya are investigating this issue
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  #13  
Old 09-13-2010, 02:28 PM
marshallc marshallc is offline
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Has anyone been able to fix this problem on any version of IP Office. I have the exact same issue only running 2 BM32 addons on a 1616 handsets on a release 6.0.14. The problem is the second BM32 locks up after a short period. I have tried the external power supply for the 1616 handset and also the 1151d power supply for the 5600 series handsets. I have also tried new handset new modules etc etc etc. The fault still occurs.

Thanks,

Marshall
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  #14  
Old 09-15-2010, 09:23 AM
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ista6 ista6 is offline
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This is a known issue for Avaya.
Report this at support, i believe there is coming new firmware for that.
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Honey, i fried the IP Office!!!!
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  #15  
Old 09-29-2010, 06:36 AM
adatr adatr is offline
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Yep Its a firmware issue , a PB was suppose to be out on the 15th September , its now set for 1st October but don't hold your breath
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