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Old 08-26-2015, 04:20 AM
akomra akomra is offline
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Exclamation Phone manager on Windows 10

Hello every one
Dose some one installed IP OFFICE USER SUIT 4.2.46 on windows 10 yet?!
After installation i'm getting this error all the way. Is there any why to run it??

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Old 08-26-2015, 10:30 AM
zakabog zakabog is offline
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That error looks like it's coming from another application, what are you trying to run when you get that error?
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Old 08-26-2015, 11:14 AM
markgallagher markgallagher is offline
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Locate and delete the file "PhoneManager.exe.manifest".

Ensure that you installed it using full administrator rights and ensure that the user has full admin rights to the folder in which it is installed.

Good luck (because I suspect it will never be officially supported on Windows 10).
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Old 08-26-2015, 11:21 AM
havel3 havel3 is offline
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Then there are some DLLs missing or wrong version.
Check the Windows event log and search for side by side errors.
There you can see which DDL is missing or incompatible.

Or open a DOS box with admin rights and do the following:
  1. enter the command: sxstrace.exe Trace -logfile:C:\tmp\MySxSTrace.log
  2. Reproduce the error by starting your application
  3. Now stop the trace by using the command : sxstrace.exe Parse -logfile:C:\tmp\MySxSTrace.log -outfile:C:\tmp\MySxSTrace.txt
  4. Open output file from C:\tmp\MySxSTrace.txt
The missing DLLs should be in the folder C:\Windows\WinSxs but it may be you are missing a redistributable like Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) or Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) or a .NET package

Another thought just came up: did you install with pmpro.exe or with the setup.exe from the User CD suite?
If you install with setup.exe it should install all the dependencies for you and you will not get the Side-by-side error.

Last edited by havel3; 08-26-2015 at 11:25 AM.
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