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Old 04-02-2013, 02:12 AM
ozcane ozcane is offline
Join Date: Jul 2012
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Exclamation Need to Account Type Change

Hello All,

I need to change my sso login type from customer to partner but It seems not possible.

When I try to create new account by different email address I getting error message to unable to register. Is there a way to change my customer sso account to partner account ?

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Old 04-12-2013, 12:36 PM
Forum Administrator Forum Administrator is offline
Join Date: Jan 2010
Posts: 26
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Here is some information that may be helpful when you are registering your new email address as a Partner:

What information will I need to have to register for Avaya Access?

Your valid corporate email address.Using Gmail, Yahoo, Hotmail, or other generic domains delay the approval process for new registrants as additional verifications are needed.

For Partners, a Link ID is needed.
What is a Link ID and how do I find my Link ID?
A Link ID is a unique identifier for authorized Avaya Partners. It allows an authorized Avaya Partner to be associated with their end Customer’s Sold To numbers. If you are an authorized Avaya Partner and do not know your Link ID, send an e-mail to partnerhelp@avaya.com
What if I am an Avaya Authorized Partner associated with Heritage Nortel?
You will need to know your Link ID. Contact partnerhelp@avaya.com to ask for your Link ID.
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