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Old 04-26-2015, 08:44 PM
he18 he18 is offline
Join Date: Mar 2015
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Default IP Office 500 v2, account code for restricting long distance call

Hi My company bought an avaya IP Office 500 v2 system and I was told to configure the IP Manager to restrict the long distance call with the Account Code feature. I had been told it can be set up through the short code and the 'Force the account code' feature. However, I have no idea of how to implement the account code to restrict the special user from making international call such as "0011xxxxxxxxxxx".

I am wondering if anybody had the similar experience for controlling this account code? thanks anyway.
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Old 04-26-2015, 09:46 PM
maxvasquezcacho maxvasquezcacho is offline
Join Date: Jul 2012
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If you want to restrict an special user you need to create the shortcode 0011xxxxxxxxxxx in the user's profile.

If you want to restrict a bunch of users, then you need to create a user's right group and then create the shortcode and then attached the users to the group.

PS: I prefer to use Authorization Codes rather than Account Codes.

Hope this helps you.
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ip manager, ip office

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