Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 10-11-2017, 08:27 AM
reeve34 reeve34 is offline
Hot Shot
 
Join Date: Sep 2016
Posts: 10
reeve34 has 10 reputation points
Default Konftel IP Dect 10 can't call internally and more

HI I'm trying to get a Konftel IP DECT base and 300W to work correctly. Here is a summary of what works and what doesn't.
The "Phone" is registering correctly to the SM (V6.3.14) and looks identical to a B179 and multiple Audiocodes Mediant gateways.
It has a SIP account on SM, a SIP phone type in CM (6.3) set with EC500 and a corresponding Off-pbx station mapping.
What works.
All external numbers that directly route out.
Calls from CM to the Phone
Calls that are in ARS digit that go to AAR, that then route out over ARS
B179 to this phone, both on same SM

What does not work (call drops after connection)
Calls from the IP phone to CM extensions. The called extension ring once then drops.
Calls that are in the ARS digit conversion that are routed to AAR to prevent them and routed to an extension (VDN, EXT, ATT)
Calls that are in the ARS digit conversion, that are routed to aar then to extension that is off pbx e.g. Aura messaging and Aura Conferencing.

What does not work - Call does not drop
Konftel to B179
The timer counts up on Konftel but never connects

So in summary it seems that all calls that are routed to an internal (CM) extension directly or indirectly fail, even if they are not physically part of the CM. This I guess would include the B179
Calls that leave CM/SM completely seem to work OK
Reply With Quote
 

Tags
konftel, sip

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 04:09 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.