Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Thread Tools Search this Thread Display Modes
Old 01-10-2013, 09:17 AM
onscreen onscreen is offline
Aspiring Member
Join Date: Jan 2013
Posts: 1
onscreen has 10 reputation points
Default IP 500 and international dialing codes through outlook

We have had an IP500 phone system installed recently and use the outlook one-x plugin to be able to dial directly from our contacts in outlook. The issue is that it doesn't seem to understand country codes like +41.

We are an international country with clients all over the world and regularly travel to see them. We could of course amend all of our contacts so that their phone numbers are shown as 0041 (or whatever) instead of +41 but this then causes issues when dialing in North America (where they don't use 00 instead of +)

So as all our contacts are synchronised across all our devices (including our phones) and some of our people have upwards of 2000 contacts, you can see our issue with having to edit all the contacts….

It seems so odd that a modern phone system doesn't seem be able to understand international dialing codes?

Any information as to whther there is a fix, or a reccomended way round this issue would be much appreciated.


Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 05:30 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.