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  #1  
Old 05-19-2015, 10:59 PM
bmurin bmurin is offline
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Default Smdr output does not show auth code

SMDR output on IP Office R9.1.0.0 build 437 show user name instead of authorization code used. How do I make the output to show the auth code? The position that usually carry the auth code used now carries digit 1 and not the auth code.
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  #2  
Old 05-20-2015, 03:00 AM
betsor betsor is offline
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Hey,

IIRC the account code should be in position 8.

Do you have an example smdr entry?
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  #3  
Old 05-20-2015, 10:32 AM
bmurin bmurin is offline
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Yes I do but I dont see how to attach here.
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Old 05-25-2015, 01:56 PM
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oiduran oiduran is offline
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Default Trace SMDR SysMON

Dear, go to sys monitor and enable filters CDR. I attach the image
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File Type: jpg cdr.jpg (61.7 KB, 75 views)
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  #5  
Old 05-26-2015, 01:46 AM
bmurin bmurin is offline
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Thanks for that reply.

Is this for monitoring only or it sets the smdr output to show auth code always?
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  #6  
Old 05-26-2015, 11:35 AM
fwilkepcs fwilkepcs is offline
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It's only for monitoring to check if you will find the auth code there.
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  #7  
Old 05-27-2015, 02:06 AM
bmurin bmurin is offline
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Authorization codes are not showing on monitor. Only the name of the user for the authorization code is showing.

How do I make the IP Office to output the authorization codes.
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File Type: docx SMDR NOT SHOWING AUTH CODE SCREENSHOT.docx (379.7 KB, 98 views)
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Old 06-22-2016, 10:11 AM
vliegj vliegj is offline
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since 9.1 authorizations codes has been disabled in the smdr oputput
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  #9  
Old 06-15-2017, 08:57 AM
omarcamacho7 omarcamacho7 is offline
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Default there is a way

Lets say I create an auth code 1234, I would create a user using the extension number 81234 and in the short code tab, i would do my dial plan there.
Once that is done, you can see in the SMDR that the code 81234 has made a call. Thats the work around.
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