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Old 09-05-2018, 07:05 PM
stracd stracd is offline
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Default remote access to short codes

I have ip office v2 running 10.1 with embedded voicemail. I created shortcode *54*N# to take hunt group out of service. It works well when I enter it on a phone keyboard. However i cannot make it work when I access it by a button press on an auto-attendant.
I would like to be able to dial in on a reserved phone line to execute the short code. Any thoughts ?
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Old 09-06-2018, 08:19 AM
thiel2 thiel2 is offline
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I was able to make this work in Release 8, but it may not work on more recent releases.

The AA had a selector code that transferred to *604
*604 is a short code that is Set Hunt Group Night Service and the telephone number was 201 (the specific group to be placed into Night Service)

You can also try creating a phantom extension, and forwarding it to the short code, having the AA's selector code transfer to the phantom extension.
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