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Old 01-07-2014, 01:16 PM
riswan001 riswan001 is offline
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Default voice mail pro

I have a problem with avaya voicemail pro.

Customer requirement: some body call from outside vm will answer and callers can enter the extension number if that extension not answering it will play another greeting ( eg: please dial another extension or * for leave message)

The problem is

call transfer time caller can hear music on hold. customer want only ringing
and
if extension is not answering the message will play( ( eg: please dial another extension or * for leave message) if the caller enter * it is not going to that extension mail box

Please give me a solution for that

Because panasonic tvm is giving this facility built in

expecting your replay
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