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Old 08-29-2013, 01:54 AM
rime rime is offline
Join Date: Dec 2011
Posts: 57
rime has 10 reputation points
Default "One-X Attendant" slow to come out of "Pos-Busy" state

It takes long minutes (about 10 according to the user on site) for One-X Attendant 4.03 on ACM R016x.02.0.823.0 to start accepting calls after the user switches from "Pos-Busy" to available mode. Anyone knows a way to speed it up?

Number: 1900 Name: DEING Attendant
Multimedia? n Attendant Vectoring? y Meet-me Conf? n Lock? y
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 wait-time 1 secs hearing ringback
02 queue-to attd-group
03 goto step 10 if queue-fail
04 announcement V1
05 wait-time 20 secs hearing music
06 announcement V2
07 route-to number V4 with cov y if unconditionally
08 stop
10 goto vector 1902 @step 1 if unconditionally
11 stop
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"one-x attendant", pos-busy

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