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Old 08-22-2013, 05:00 AM
aaltvedtob aaltvedtob is offline
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Join Date: Mar 2010
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Default 407 Proxy Authentication Required


I have an issue with SIP-users receiving 407 Proxy Authentication Required, when logging in their Avaya 96x1 SIP Phones. Also the softclients.
However, everything works after being logged in. Able to make/receive calls, use ACM-features as normal.
The environment is ACM 6.2, ASM 6.2 with the latest Service Packs.
Anyone able to identify reason?
The SIP-trunk is TLS, using PORT 5061 between ACM and ASM.
The ASM SIP-entity is configured to listen to port 5060 (UDP and TCP), and 5061 (TLS).
I don't use LHNR.

Ole-Bjorn Aaltvedt
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Old 08-27-2013, 05:06 PM
sinhar sinhar is offline
Join Date: Mar 2012
Posts: 8
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After reviewing your post, I would suggest that you either create an online Service Request at http://support.avaya.com/ >> "Create Service Request", or call into the support center to ask this technical question.
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