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Hi all,
Using CM 6.3 and we have 4 digit extensions. I've been doing basic auto attendant vectors with lines like: collect 1 digit after announcement 1234 route-to number 5678 with cov y if digit =1 route-to number 6789 with cov y if digit =2 I now have a requirement for a 12 options. I was initially thinking I could do this: collect 2 digit after announcement 1234 route-to number 5678 with cov y if digit =11 which I found out does not work. They want the announcement to be "press 11 for doctor x, press 12 for doctor y...." Based on what I've read it seems using the 4 digit extensions or vector variables and goto statements are the options. Is there a better or recommended way to accomplish this? Thanks, Bill |
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