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Old 05-31-2017, 03:24 AM
tdaway tdaway is offline
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Default ACCS Installation

I am installing ACCS 7 DVD version, after installing Server 2012, a document is saying "do not upgrade the OS, ACCS is not supported on an upgraded OS".

What is the meaning of this? Is it referring to Windows Updates?
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Old 06-30-2017, 08:40 AM
mkopiec mkopiec is offline
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Windows updates are fine once deemed compatible by Avaya. The reference to the OS is because each release of AACC or ACCS is only compatible on a single OS version.

For example, AACC and ACCS 6 only worked on Server 2008. AACC and ACCS 7 only work on Server 2012.

Additionally, it is not supported to upgrade the OS from 2008 to 2012 for example. When installing AACC or ACCS it needs to be a fresh install of the supported OS.

Hope that helps.
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