Avaya Support Forums  

Go Back   Avaya Support Forums > Small and Medium Business Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-10-2012, 02:42 AM
oleg090965 oleg090965 is offline
Aspiring Member
 
Join Date: May 2012
Posts: 1
oleg090965 has 10 reputation points
Question IPOffice 500 Sip trunk incoming call problem

I want to connect Cisco CCM and IPOffice

I Have IPO 500V2 soft 8.0(16)
I create SIP trunk as writen in http://downloads.avaya.com/css/P8/documents/100157032

Calls from IPO to CCM work good.

Calls from CCM to IPO not work

In IPO log i see that IPO answer to CCM
"SIP/2.0 503 Service Unavailable"

CCM have IP 192.168.52.252, telephone number 121
IPO have IP 192.168.42.1, telephone number 114

I need help. Thanks

Above log from Avaya IP Offise SysMonitor
CCM->IPO
INVITE sip:114@192.168.42.1:5060 SIP/2.0
Date: Fri, 04 May 2012 08:51:25 GMT
Call-Info: <sip:192.168.52.252:5060>;method="NOTIFY;Event=tel ephone-event;Duration=500"
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, PUBLISH
From: <sip:121@192.168.52.252>;tag=0cd4ed1f-0b41-4066-88ea-b08c1fedccf6-32280117
Allow-Events: presence, kpml
Supported: timer,replaces
Min-SE: 1800
Remote-Party-ID: <sip:121@192.168.52.252>;party=calling;screen=yes; privacy=off
Content-Length: 0
User-Agent: Cisco-CUCM6.1
To: <sip:114@192.168.42.1>
Contact: <sip:121@192.168.52.252:5060;transport=tcp>
Expires: 180
Call-ID: 53302a00-fa31988d-115a8-fc34a8c0@192.168.52.252
Via: SIP/2.0/TCP 192.168.52.252:5060;branch=z9hG4bK1a167ea86641
CSeq: 101 INVITE
Session-Expires: 1800
Max-Forwards: 70
207991mS CMCallEvt: 0.1003.0 -1 BaseEP: NEW CMEndpoint f51c8840 TOTAL NOW=1 CALL_LIST=0
207991mS Stun: Info: media ports will not be mapped with STUN.
207991mS Sip: License, Valid 1, Available 10, Consumed 0
207994mS SIP Call Tx: 17

IPO->CCM
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 192.168.52.252:5060;branch=z9hG4bK1a167ea86641
From: <sip:121@192.168.52.252>;tag=0cd4ed1f-0b41-4066-88ea-b08c1fedccf6-32280117
To: <sip:114@192.168.42.1>;tag=5989a974c779705a
Call-ID: 53302a00-fa31988d-115a8-fc34a8c0@192.168.52.252
CSeq: 101 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
Content-Length: 0

And next packet from IPO-> to CCM
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/TCP 192.168.52.252:5060;branch=z9hG4bK1a167ea86641
From: <sip:121@192.168.52.252>;tag=0cd4ed1f-0b41-4066-88ea-b08c1fedccf6-32280117
To: <sip:114@192.168.42.1>;tag=5989a974c779705a
Call-ID: 53302a00-fa31988d-115a8-fc34a8c0@192.168.52.252
CSeq: 101 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
Content-Length: 0
Reply With Quote
  #2  
Old 03-21-2014, 10:15 AM
mephin mephin is offline
Aspiring Member
 
Join Date: Mar 2014
Posts: 1
mephin has 10 reputation points
Default have you got any solution???

I too facing the same problem...have you managed to find a solution...kindly help us..
Reply With Quote
  #3  
Old 05-06-2014, 04:21 AM
dkoehler dkoehler is offline
Member
 
Join Date: Feb 2011
Posts: 4
dkoehler has 10 reputation points
Default

Can you post all SIP Messages for a call from CCM to IPO. Invite, ect...
Reply With Quote
  #4  
Old 05-31-2014, 05:30 PM
tech0300 tech0300 is offline
Member
 
Join Date: Feb 2013
Location: Québec, Canada
Posts: 4
tech0300 has 10 reputation points
Wink Try tu use *

In your document http://downloads.avaya.com/css/P8/documents/100157032
in page 17 Is not the good way for some carrier


Try This:
URI SIP
Local URI : *
Contact: *
Display Name: *

Incoming call route
Incoming Number: 5554441234

Try this
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 06:50 PM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.