Avaya Support Forums  

Go Back   Avaya Support Forums > Avaya Aura & Unified Communications

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-15-2018, 11:10 AM
mahajc mahajc is offline
Member
 
Join Date: Sep 2015
Posts: 8
mahajc has 10 reputation points
Default Call Transfer feature not blocking even after tenant partition is in place

Hello All,

We have quite complex setup to explain here but any help would be greatly appreciated.

We are using SIP equinox windows clients latest version 3.3xx and ACM,ASM and SMGR latest R7.1.

We have setup 2 locations A and B.

and have setup 2 separate CM-SM trunks, one for Intra-location off-pbx calls and second for Inter-location off-pbx calls. there are other config to achieve this
like UPD first, and location based dial plan to route intra and inter-location extensions on different trunks etc

and blocked Inter-Location trunk with PSTN trunks of each location using tenants.

End result should be location A user on PSTN call should never patch(transfer/conference/forward) to location B user and vice versa.

Now, when location A user is on PSTN call, he cannot take location B user to conference (tenant working as expected).

but on same call, location A user can transfer this PSTN call to location B user even when tenant is in place and working fine in case of conference

Can anyone suggest if I am missing any configurations here

Last edited by mahajc; 01-15-2018 at 11:43 AM.
Reply With Quote
  #2  
Old 01-17-2018, 12:48 AM
mahajc mahajc is offline
Member
 
Join Date: Sep 2015
Posts: 8
mahajc has 10 reputation points
Default Issue resolved

Just for information if anyone experience same issue.
There is a feature called "SIP Endpoint Managed Transfer" on system parameter feature page 19.

This override all CM partitions to transfer SIP to SIP calls.
Reply With Quote
Reply

Tags
conference, sip transfer, sip trunks, tenant partition, transfer

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 07:47 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.